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Do you have a question for us? If so, Email it to us.
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What is a PromoPass? How do I get one? |
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PromoPass is the username and password you use to access your DistributorCentral account.
Sign up for yours today. |
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How is DistributorCentral different from ESP or SAGE? |
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What sets DistributorCentral apart from other product sourcing tools in the industry is its comprehensive product detail. Accurate product information is maintained by the Supplier, including pricing, options and choices, shipping and freight. DistributorCentral is FREE to Distributors. You, as a Distributor, can even include the power of the DistributorCentral catalog and searching services inside your own website! |
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Do I have to reconfigure my network in order to use your system? |
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No. DistributorCentral is completely Internet-based and works on PC and Mac computers. There is nothing to download. |
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How do I keep end users from using the site to get direct access to Suppliers on my DistributorCentral catalog? |
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Much like a printed catalog, your online catalog only shows retail prices. It has no line names or contact information about the manufacturer and is safe for Distributors to show their clients. |
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Why do I get freight quotes on some products and not others? |
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Some Suppliers have not entered the information that allows you to get freight quotes. Contact the Supplier and encourage them to enter their freight information so it is available to you. Any feature you see available on one product is available on all products. |
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If I want to use DistributorCentral's Web hosting services, how do I move from my current host? |
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DistributorCentral can only host websites created with our software. If you have a website that you want to keep, you can simply link your DistributorCentral catalog to your existing website. |
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Do you offer email solutions? |
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Yes. DistributorCentral can host multiple mailboxes using your domain name. |
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What are you offering to me as a Supplier? |
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Control, Time and Money. We give you complete access to edit your products at any time. DistributorCentral provides a database of unprecedented detail and thoroughness for Supplier product information. When Suppliers maintain their own product information, changes will appear instantly on their own Supplier website and on thousands of Distributor sites that are linked to the product database. This reduces mistakes and allows your customers to generate accurate purchase orders. You will see a marked reduction in the number of errors and missing information on purchase orders received at the plant, resulting in significant time and cost savings. Your products will be available to more Distributors than ever before. |
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How can I list my line? |
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Please contact a Supplier Account Executive to find out if DistributorCentral is a good fit for your company: email info@distributorcentral.com or call 888-516-7401. |
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Have you developed any tools to link your database to a Supplier's internal system and/or existing website data? |
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We are an ePSA-compliant solution, meaning our data is in line with industry standards and should be compatible with any compliant back-end systems. For a more detailed explanation of industry standards, please visit the ePSA website. |
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How do I control who orders from me (a Supplier) using DistributorCentral? Can anyone place an order? |
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Any promotional products Distributor can place an order using his DistributorCentral account. You can choose which orders you accept, based on your internal credit department and relationships with Distributors. |
